Tag: writing

  • 10 Types of Email Subjects to Get Attention and Opens

    10 Types of Email Subjects to Get Attention and Opens

    Solopreneurs Use These 10+ Types of Tested Email Subject Lines to Get More Attention and Higher Open Rates

    Screenshot OptinMonster article 150 tested email subject lines for more opens

    You’ve heard and seen me teach and preach on the power of email marketing to drive business success for budget-minded small businesses and solopreneurs. Email marketing is far, far from dead!

    But sometimes our stats look sad and we worry we aren’t reaching our mighty peeps on our carefully crafted lists. Look, there are a lot of reasons open rates may be down/off (and are a poor measure of overall success), but there ARE also ways we can work on getting more attention in crowded inboxes. I’m not talking about anything spammy! More like using some consumer psychology and knowledge of how human brains work – regardless of niche or industry or business size.

    Now, I don’t have hundreds of thousands of emails I can use as data to test everything about email writing or email subjects. At least not YET I don’t! But as I keep building my business through email marketing, I’ll keep sharing what I’ve learned on email writing.  But in the meantime, you need to dive in and get writing! 😁

    What Makes a Good Email Subject

    Good email subjects are like good blog post headlines, attention-getting social media posts, headlines on sales pages – something that grabs your reader and makes them keep going. If a subject isn’t interesting, relevant and on-topic – it gets skipped or deleted right out of the inbox. We HAVE to get that first open so we can have a relationship with our email community.

    How do we do that without acting spammy or feeling icky?

    That’s where that consumer psychology research and years of copy-writing ‘hacks’ come in – that we can learn and borrow from. Using data says is proven to work isn’t icky – it’s actually pretty smart and saves you tons of time!

    There are lots of places that talk about email marketing tips and in particular, how to write attention-getting, open-and-read email subjects.

    There are some common points across the various sources, pointing to tried-n-true copywriting techniques on what gets people to open and read your marketing emails. Use these core types of email subjects to your advantage!

    I’m a researcher and a teacher, so I’m trained to the core to share resources I’ve used.  It’s about time I shared some of my ‘secret’ tools with you too!

    Email Subjects Derived from Consumer Psychology – aka Why Our Brains Say CLICK

    One well-researched, well-crafted, and frequently updated post with more than 150 tested email subject lines from OptinMonster. [It’s been updated AGAIN – now 164 subjects!]

    This mega guide to email subjects that get attention is broken down by type or category of subject line – you should be aware of all 10 human-behavior types of emails.

    They read like a primer on the human psyche or even the 7 deadly sins!  Check out a few, see what might work in your industry or niche – not all will be a clear fit for every type pf business, but don’t write them off! Then mix, match, and test variations out for yourself!

    The Core 10 Types of Human-Behavior-Driven Email Subjects

    1) FOMO – Fear of Missing Out – also known as ‘scarcity’ or ‘urgency’
    e.g. ” your 6-figure content plan goes bye-bye at midnight”

    2) Curiosity – humans don’t like gaps or open loops in their brains
    e.g. “9 disgusting facts about Thanksgiving”

    3) Funny/Humor– a fine line and requires creativity but can pay off (could also be a spot where you use pop culture references
    e.g. ” As You Wish” (a reference to the Princess Bride)

    4) Vanity/Ego – we all want to be liked and accepted
    e.g. “Your butt will look great in these workout pants”

    5) Greed – it’s tough to pass up a really good deal
    e.g. “Flash. Sale. Alert”

    6) Sloth – we humans are a lazy lot! talk shortcuts or time-savers
    e.g. “steal these email templates”

    7) Pain Points – where are your customers on their customer journey? note the problems you solve
    e.g. “stop wasting money on ink”

    8) Retargeting subject lines (works if you have data about a subscriber – such as they failed to finish a purchase online, clicked your FB ad, didn’t purchase after a trial, etc)
    e.g. “hey, forget something? Here’s 20% off”

    9) Personal – personalization in subject lines (using a contact’s name)
    e.g. “happy birthday Mary – surprise inside!”

    10) Straightforward – when in doubt, keep it simple and clear
    e.g.” Happy Holidays from [Company Name]”
    e.g. “The 2021 state of social media report”

     

    10 types of email subjects baed on human behavior psychology

    Other Smart Sources Agree on Key Email Subjects That Can Work for Many Businesses

    Neil Patel agrees on many of these core, psychology-drive email subject types in his mega round-up of clickable email subjects.

    He mentions:

    • Curiosity
    • Scarcity – aka urgency, FOMO; he suggests using deadlines for your CTA as well as the word “tomorrow” in your subject (boosted open rates by 10%).
    • Free – we all love free things. Send your subscribers little extra bonuses from time to time – no extra steps required (I teach this in both my welcome series coaching program and my Write Your Damn Emails Challenge).

    NOTE: Neil shares research here that says we should NOT fear using the word “free” in our email subjects – data that says you won’t immediately end up in spam. So test it out!

    • Personalization – data shows it improves clicks and conversions. So go use your subscribers’ names! (and we better hope they gave us REAL names!)
    • News – give your people the breaking news they want – just stay relevant to your business and niche.
    • Social proof – we like knowing that something is popular, that others like us, like that thing too. “Join our 3000 active subscribers” or using a testimonial, a quote, a link to an ‘influencer’ in your niche.
    • Announcements, events – if you are speaking somewhere, have a masterclass, are attending an event – let people know. And invite your readers to join you when possible.

     

    More common types of emails – and subjects – mix in with the psychology-driven tips

    Other types of emails, that you can mix in or use with the psych and copy-writing tips are those shown to be effective in research on subject lines from Instapage:

    • How-To – classics can work! You’re telling your reader you’re about to help them. It can also have aspects of curiosity at work – people want to know HOW you’re going to deliver on what you’re teaching
      g.  “how to grow your business in 15 minutes”
    • Self-interest – we all want to improve something about ourselves, so tap into that.
      g. Mint’s “Can you guess your top spending categories last week?”
      E.g. CoSchedule’s “21 social media templates to help you execute a strategy for 10x growth”
    • Quick Fixes – tap into human behavior #6 from above, “Sloth.” Humans are lazy. We are wired to look for quick fixes. Why things like “secrets”, “insider’s tips” or “just 15 minutes” can work so well.
      g. Salesforce “36 enterprise apps you could build and deploy today”
      e.g. IMPACT blog “ 4 simple tweaks to convert more subscribers on your blog”
    • Comparisons –  we’re constantly comparing ourselves (and our businesses) to others to see how we stack up. Play in to your reader’s inner competitiveness.
      g.  Experian “see how you measure up”
      e.g. Formstack “12 problems all digital marketers understand – do you relate?”
    • Ask Questions – I’ve personally tested this one multiple times through A/b or split testing and question versions of subjects usually win. Easy to pair with the other suggestions.
      g. “Will this be your defining moment?”
      e.g. “Sally, want to quit your job and get paid to write?”

    List of more key email subject types for business

    Still want to see even MORE examples of email subjects that have worked for businesses across industries and niches? Ok!

    Check out this roundup of 180+ proven email subjects – sortable by category!- from Sleeknote.

    The categories Sleeknote has are echoed by the earlier lists -using a mix of consumer psychology and copy-writing 101.

    E.g. Funny, Curiosity, Social Proof, Last Chance (aka scarcity)

    Plus use-case or event types of emails like: cart abandonment, follow-ups, promotions.

     

    Some of the examples I liked include:

    • Personalized: “We’d love your feedback, Seray!” from Joybird
    • Funny: “Great, another email” from Studio Neat
    • Scarcity/Last Chance: “bye bye bye” from Proven

     

    Of course the content marketing experts at HubSpot have their own round-up of email subjects. See their 150+ best email subjects.  How many follow the Psych 101 tips or categories mentioned above? 😉

    Note: You have to scroll a bit to find out the brand, product, or industry of some of the emails. But many of the subjects are general enough to tweak and use in any business I suspect.

    Some of my favorites from the HubSpot list:

    • “*Don’t open this email*” – ohhh some reverse psychology!
    • “As you wish” – ahh a pop culture reference – and one of my favorite
    • “Do not commit these Instagram atrocities”

     

    I’ve talked about these email writing tips in several of my live video chats – so if you don’t want to keep clicking and reading – you can watch the videos below. Then go write some mighty email subjects to test.

    Email Marketing – Improving Your Subjects – Better Subjects for More Opens

    Is anyone listening?  How to make an impact with the ONE thing you truly control in open rates – your email subject. I share some of my split test results on email subjects plus a favorite tool for writing better headlines (and email subjects).

     

     

    Don’t over think things, don’t try to use ALL of these all of the time, do pick 2 or 3 types of subject to try out with your list and see what the data shows is working. Keep testing and learning. When in doubt, always be clear and give value to your people – align the subject with what’s inside your email – no ‘bait-n-switch’!

    To avoid landing in the spam folder, the dreaded ‘promotions’ tab, or just being deleted  – take a little time to use natural human tendencies to craft a subject line that gets attention, gets opened, and gets read.

  • A key to great content – be an authority

    A key to great content – be an authority

    The Key to Great Content:
    Become an Authority in Your Niche

     

    Know. Like. And Trust = the keys (to CM and your biz)

    KnowLikeTrust3Those words and core concepts are the keys to avoiding those big, huge mistakes in marketing and to producing meaningful content that your audience, whomever they are, wants. Really, really wants. Eagerly awaits even.

    To create that kind of content and build those 3 Magic Words you need to do 2 things:

    1. listen to your audience

    And then listen some more.

    Yes. That is exactly what  you do.

    You may have been marketing to a broad audience. For example, if you were a small business coach then your content may have been directed at all small business owners. But once you’ve been in business a while, talking to clients, helping them, and really listening – you’ve learned a lot I bet. Now you have an idea of who you prefer to work with and what types of customers are the best for your business. You are NOT a coach to all small businesses. You probably don’t have equal preferences for working with small clothing boutiques, cupcake makers, and personal trainers for women over 40. You know who you’ve had the most success with, who responds to your message – and who lights YOU up. Listen to more of THOSE clients.

     

    But the 2nd item is:

    Build yourself into an authority on your special topic.

    You now have the opportunity to create an ideal customer profile using marketing segmentation tools, and you have the ability to take your marketing to the next level and create unique messages for various market segments. Are you marketing to your ideal customer? Are you making the most of your analytics to craft targeted messages to your audience? Marketing segmentation is an essential aspect of a content marketing strategy.

    No matter how many skills you have and services you offer, you do have a core focus. You have particular skills and interests. You’ve seen success with more of one type of client vs. another. So, you have a niche.  Right??!!   [Ok, if you’re worried about this – we can get into Unique Value Propositions together – or see this resource on creating one from marketing expert Peter Sandeen]

    what's your content business niche

    Tell Your Story – yes, your audience DOES want to hear it

    As your business has grown you may have strengthened your brand identity or you may have veered away from it. Revisit your business plan. Review your vision and mission. Are you on track? Has anything changed? One of the best ways to cultivate a following is to create a strong brand. Identify your brand promise. What do you stand for and why? Then make sure that promise is instilled in every piece of content you create.

    confused about how to become an authorityThe irony in marketing is that part of becoming, or being seen as, an ‘authority’ is getting known, liked and then trusted. <sigh>  And how you do that, is create valuable content.  It’s getting circular, I know.

    But the point remains that in today’s world of overflowing information – those who make people’s lives easier, make them feel smarter, solve a problem for them, or show them a new path to try are the ones who will ‘win’. Actually, everyone wins in this new ‘game’.

    Producing and sharing high value, educational, informative, WANTED content is a key way to gain those key factors and become an authority in your niche. If you have knowledge to share that can help a specific audience, you are, or can be, an expert. As an expert in your niche you will get a certain amount of respect, which leads to more traffic due to your perceived expertise.

    But, in order to become an expert you must start at the beginning.

    baby-boy-awe-reach-outstretch-179829_640
    Starting at the beginning!

     

    No, not all the way back THAT far.

    Not really at the complete beginning of your business or organization’s life either.

    It does help if you’ve earned your expertise through years of study, informally or formally. If you’ve read more, attended more classes, researched more and generally studied up more on a specific topic than any average person – chances are, you’re already and expert. It could be via grad school or a MOOC or books or endless webinars.

    Or maybe it’s from the ‘school of hard knocks.’

    Perhaps your expertise comes from lots of hard work and hard-earned real world experience – the positive and negative kinds. Maybe it comes from lots of listening, talking and even collaborating with other experts. Learning from the ‘feet of the masters’.

    Or maybe you ‘know just enough to be dangerous.’   No matter …

    One of the best ways to take all that stored up knowledge and really become an expert is to just start.

    Start writing or talking or presenting at events. Start shooting videos or making screen captures. Start with only 7 seconds on Vine [RIP dear old Vine]. Or 15 on Instagram.

    Just start creating. Start sharing.

    But where specifically to start in building authority?

    Get to the authority starting lineStart with a Blog – and Write Often

    A quick way to make you really dig down deep on your niche topic is to write … A LOT.

    What if you could put new blog posts on your own site twenty times per month. Wow. That’s a lot! A post per weekday.
    [Full disclosure – I don’t do that. It’s not even a current goal. It’s HARD – especially since I have others aspects to my business besides writing + blogging! But it’s an admirable goal and #  for some to shoot for – even if each post is only 250 words – you’re writing. And learning.]

    You could use this blogging as a journey to showcase first a beginner’s perspective and your trek over the next year to a more advanced perspective. Keep it focused, on topic and short-n-sweet [only way to get out that many posts]! You’ll have to research and brainstorm to keep coming up with fresh content that stays on topic. Then you’ll have those skills in your toolkit now too! You’ll be learning more, digging deeper and expanding your opinion and views on your core topics as you go.

    Also, guest blog strategically on websites that market to your audience. This helps you refine your writing and be more polished, as you’d be writing for a more public audience. It’s also still a legit way to earn traffic back to your site –if you only target and write for legit sites in your niche.

    Blogging often is one of the top ways to get traffic to your website. It’s really a foundation of content marketing. And something we’ll cover in lots more depth here in coming weeks and months.

    Write Meatier Articles

    Take the research you’ve done for your blog posts and expand that  into a full article. Keep in mind the golden rule of writing about what your audience is interested in. Then get that article in the places your audience reads. Find online and offline magazines in which to contribute as an expert in your niche. There are tons of specialized, niche magazines, e-zines, sites, local news places and publications that match up against almost any specialized topic out there.

    If you submit a compelling, well-written, engaging article, there’s a good chance your submissions will be used (especially if you’re targeting smaller, niche publications). Whether online or offline, this type of content helps establish you as an expert to the public.

    Become a Trusted Resource

    Be a well connected resource to become an authorityLet the local and national press know that you’re a resource they can call on when they need a quote about your niche.

    You can do this in a variety of ways, such as sending email to reporters when they write about your niche, making blog comments, connecting with journalists for niche topics via social media, and using a service like HARO (Help a Reporter Out). HARO is a way that you can sign up to be a source to qualified reporters on any topic you choose.

    There are a number of other free and paid services to connect you with media pros who need a good source. SourceBottle is a searchable directory of media professionals. ProfNet is a paid, email-based service that connects business sources to major, mainstream publications and top bloggers and is well trusted. My LocalReporter is a reverse of HARO and ProfNet as business owners use it to target local media for coverage in specific niches.

    Note – I’m NOT saying to start sending messages and requests for media attention to any journalist you come across in your niche. That’s just spam. This isn’t even about carefully targeted pitches. It’s about giving your expertise as a resource – and if you get a little extra media attention from a nice link or ‘shout out’ – great. Then you can post links to that article, interview, video or news nugget on your site.

    Set Up Consistent Profiles

    No matter whether it’s your Facebook Page, LinkedIn, Twitter, Instagram or your blog, your profiles should be consistent. You want to be very careful about contradicting who you are across accounts. Use the same, or similar, graphics, colors, logos, photos and style for your profiles and cover photo areas. Be sure to be professional and have good quality photos. If your brand image is fun and snarky – and that’s what your audience wants and expects – then by all means keep it up. And keep it consistent across the platforms –as suited to each one and your audience.  [If you want to read more tips on social media make-overs check this new post]

    Ensure that you’re consistent in what you say about your topic on each social media account, but in different ways based on the type of social media account. For instance, LinkedIn is business and buttoned up, while Facebook is more social – more like an after-hours business event. Twitter is fast, social and of course prone to snark. Just remember to be businesslike and professional on all accounts.

    Don’t stop working on yourself and your knowledge

    Learning never ends.  Malcolm Gladwell, in his bestselling book, Outliers: The Story of Success, posited that it takes 10,000 hours to become an expert on any topic. There’s disagreement now as to whether that number is legit – but it IS true that continuous learning and self-improvement is just a generally good plan!

    It probably won’t take 10,000 hours to know a topic well enough to start helping others on it; nor will it take that long before you can start presenting yourself as an expert.

    blue learnBut you do have to start!

    If you follow these tips I’ve collected on building your authority, you CAN do it and it won’t take as long as you fear. Let me know how you’re going to get started on becoming an expert in your special area today.

     

    [Ed: this post was originally shared in 2014 but has been updated Nov. 2017]

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